Contact Us

Call:  (818) 240-1000 ext. 4357 (HELP)

Email:  helpdesk@glendale.edu

Walk-In:  Library Building, 1st Floor, Rm. LB113

Normal Business Hours

Campus Holidays

Closed

General Information

The Helpdesk is the primary point of contact for all Glendale Community College (GCC) technology needs.  

We handle many requests and incidents, such as

• manage user and email accounts,
• reset passwords (faculty & staff only, students use automated reset),
• troubleshoot desktop and laptop computer issues (college-owned systems only),
• answer PeopleSoft questions, 
• review faculty hardware and software orders (ITS purchase standards), and
• check out multimedia equipment, to name a few.

You can reach us by calling (818) 240-1000 at extension 4357 (HELP). 

If you like to stop by our office, we welcome drop-ins or schedule a time in advance. We are located in room LB113 on the lower level of the Library Building (LB).   

You may also email us at helpdesk@glendale.edu, and please be as descriptive as possible. Include a summary of the problem, the location, and a telephone number where you can be reached.

Or, if you have a GCC faculty/staff user account, visit our Portal to create a ticket at the following link: https://glendale.samanage.com/