Students in online and hybrid courses have a right to:

• Access a course shell on the first day of the term; the shell should be published on the first day of the term.
• Access a course syllabus on the first day of the term; the syllabus should be posted on the first day of the term in the orientation module or under the Syllabus tab in Canvas on the first day of the term.
• Receive a welcome letter via email from the instructor 2-5 days before the first day of the term; the welcome letter should be posted in the orientation module or under the Announcements tab in Canvas on the first day of the term.
• Is given notice via welcome letter of the course DE drop, participation and attendance policy, including information on the mandatory check-in assignment that must be submitted within 1 week of the course starting, and, how many activities a student can miss before being dropped due to lack of participation/attendance.
• Receive a reply to an email in Canvas or GCC email message within 24-48 hours, Monday through Friday from the instructor.

Have contact with the online/hybrid instructor at least once per week in at least one of the following four ways in order to established regular and effective contact:

1. Instructor-Student 2. Student-Student 3. Student-Content 4. Student-Interface.

The following are examples of ways to implement weekly interaction in the distance education classroom:

Instructor-Student Examples:

• Personalized feedback (within 7-10 days)
• Synchronous contact in a chat/instant messenger
• Instructor response to student work in progress
• Synchronous video-conferencing
• Regular, weekly, virtual office hours
• Flipped Classroom Content Instruction
• Face-to-face informal meetings on-campus
• Twitter feeds/social media interaction
• Graded discussion boards within Canvas
• Email contact (24-48 hours, M-F, response)
• Instructor response to student work in progress
• Orientation materials/welcome letter/welcome video
• Weekly announcements in Canvas/written or video
• Instructor-Student Examples: (Continued)
• Instructor created Podcasts/webinars/screencasts
• Telephone/texting/voicemail/USPS mail/Q&A board
• Peer review group collaboration grading/evaluating

Student-Student Examples:

• Messaging via the LMS (Canvas)
• Discussion boards with content/videos/media
• Synchronous contact in a chat room/instant messenger
• Synchronous contact through web-conferencing
• Synchronous or Asynchronous document editing
• Participation in online group collaboration projects
• Participation in online collaboration with wikis/blogs

Student-Content Examples:

• Modules on the LMS (Canvas)
• Lectures (recorded/streaming)
• Podcasts/webinars/screencasts
• Video-conferencing/CCCConfer
• Discussion boards with content/videos/media
• PowerPoint or Prezi presentations
• Online quizzes/exams/tests/midterm/final

Student-Interface Examples (within Canvas):

• hardware
• Internet browsers
• Website access
• Software applications
• Modules on the LMS (Canvas)
• Discussion boards

Have the option to participate in synchronous (in-real-time) contact with the instructor through online “office hours” through one of the following methods:

• Questions and answers in a chat room, such as the Chat feature in Canvas
• Web-conferencing through Canvas Conferences, ConferNow, ConferZoom, CCCConfer, Skype Chat or other virtual meeting platforms

If a student feels that his or her rights in an online or hybrid course have been violated, he or she can contact the Division Chair that presides over the course.