Most complaints, grievances or disciplinary matters can be resolved at the campus level. This is the quickest and most successful way of resolving issues involving a California community college. issues that are not resolved at the campus level may be presented to:

• The CCC Chancellor’s Office if your complaint does not concern CCC’s compliance with academic program quality and accrediting standards. Complete the web form at www.cccco.edu/Complaint-Process-Notice.

• The Chancellor’s Office website at www.cccco.edu/About-Us/Chancellors-Office/Divisions/General-Counsel/Programs/College-District-Discrimination-Appeals if your complaint involves unlawful discrimination.

• The Accrediting Commission for Community and Junior Colleges (ACCJC) at www.accjc.org/complaint-process  if your complaint is associated with the institution’s compliance with academic program quality and accrediting standards. ACCJC is the agency that accredits the academic programs of the California Community Colleges.